Privacy Policy

Last Updated: 4/29/2026

 

525longtermcare.com is an educational and marketing website for 525 Advisors LLC (“525 Advisors,” “we,” “us,” or “our”). We do not endorse or represent any one specific company or product. We are committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using this website or submitting information through our contact forms, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Information you provide directly:

• Full name
• Email address
• Phone number (including mobile number)
• Your questions, comments, or inquiry details submitted through our contact forms
• Any other information you voluntarily provide to us

Information collected automatically:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on pages
• Referring URLs (how you found our site)
• Device type and operating system
• Cookies and similar tracking technologies (see Section 6 below)

We do not collect sensitive personal information such as Social Security numbers, financial account numbers, health records, or payment card information through this website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your contact form submissions and inquiries
• To schedule and confirm consultations or appointments
• To send follow-up communications related to your inquiry
• To send educational and informational content about long-term care planning services (where you have consented)
• To send marketing communications about our services (where you have separately consented)
• To communicate with you via text message (SMS) where you have provided consent — see Section 5 below
• To improve our website and user experience
• To comply with legal obligations
• To protect the security and integrity of our website

3. Information Sharing and Disclosure

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their own marketing purposes.

We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or communicating with you — such as email service providers, scheduling platforms, and SMS/text messaging providers — provided they agree to keep your information confidential and use it only as directed by us.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process (such as a court order or government request).
• Business Protection: We may disclose information to protect the rights, property, or safety of 525 Advisors LLC, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

Mobile Information / SMS Data: Mobile phone numbers, SMS opt-in consent, and related text messaging data will not be shared with any third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Information Is Used Only for Your Inquiry

Any information you submit to us through this site is used solely to carry out your contact request and to follow up on your inquiry with 525 Advisors LLC. Your personal information will not be transferred to any other party without your prior written consent, except as described in Section 3 above.

5. SMS Communications / Text Messaging

5.1 Our Text Messaging Program

If you provide your mobile phone number and consent to receive text messages from us, 525 Advisors LLC will send you recurring text messages to the number you provided. We operate two distinct text messaging programs:

Program A — Service/Informational Messages (Non-Promotional): Text messages related to your inquiry or engagement with our advisory services, including:

• Appointment reminders and consultation confirmations
• Follow-up messages about your long-term care planning inquiry
• Responses to your contact form submissions
• Informational updates relevant to your inquiry

Program B — Marketing/Promotional Messages: Promotional text messages about 525 Advisors LLC’s long-term care insurance planning services, educational events, and related offers.

5.2 Consent

Each program requires separate, affirmative opt-in consent. You will not receive marketing/promotional messages unless you have separately opted in to Program B. Consent to receive text messages is never a condition of receiving services or making a purchase.

5.3 Message Frequency

Message frequency varies. You may receive up to [insert approximate frequency] messages per month depending on your consent selections and the nature of your inquiry.

5.4 Message and Data Rates

Msg & data rates may apply. Standard message and data rates from your mobile carrier may apply to text messages you send and receive.

5.5 How to Opt Out

You may opt out of receiving text messages from us at any time by replying to any of our text messages with one of the following keywords:

STOP, CANCEL, UNSUBSCRIBE, QUIT, END

Upon receiving your opt-out request, we will send a one-time confirmation message and will cease sending further messages under the opted-out program. Per FCC rules effective April 2025, we will process all opt-out requests within 10 business days.

To opt back in after opting out, follow the opt-in instructions on our website or contact us at the information below.

5.6 How to Get Help

Reply HELP to any text message from us to receive help information including our contact details. You may also reach us at [Insert email] or [Insert phone number].

5.7 Your Mobile Number Is Protected

Your mobile phone number and SMS consent data will not be sold, shared, or transferred to any third party for marketing purposes. Mobile information is used only to deliver the text messaging program(s) to which you have consented.

6. Cookies and Tracking Technologies

Our website may use cookies — small text files stored on your device — and similar tracking technologies to enhance your experience and analyze website usage. Types of cookies we may use:

• Strictly Necessary Cookies: Required for the website to function (e.g., form submissions).
• Analytics Cookies: Help us understand how visitors use our site so we can improve it (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant content (if applicable).

You can control cookie settings through your browser settings. Note that disabling certain cookies may affect website functionality.

7. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.

9. Children’s Privacy

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete it. If you believe we have collected information from a child under 13, please contact us.

10. Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to certain exceptions
• Opt-Out of Sale/Sharing: We do not sell your personal information, but you may contact us to confirm
• Non-Discrimination: We will not discriminate against you for exercising any of these rights

California Residents (CCPA/CPRA): California residents have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to know, the right to delete, the right to correct, the right to opt out of the sale or sharing of personal information, and the right to limit use of sensitive personal information. To exercise these rights, please contact us using the information in Section 12. We will respond to verifiable consumer requests within 45 days as required by law.

We have not sold any personal information in the 12 months preceding the date of this Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to information collected by 525 Advisors LLC through our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated “Last Updated” date. Your continued use of the website following any changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

525 Advisors LLC : 525 Advisors LLC PO Box 1027 Duvall, WA 98019 
Email: info@525advisors.com Phone: 888-825-1302 Website: https://www.525longtermcare.com/contact